In order to ensure we provide the highest quality service possible, we have set product eligibility criteria that must be met for us to process your order. If you place an order and your product fails to meet the guidelines below, we will offer a full refund of your order.
Product Size & Weight
Your product size must not exceed 50cm at its longest part. The maximum a size a product can be is 50cm in width, depth and height. The maximum weight of a single product is 10kg.
If you opt to have your item returned to you, we cannot guarantee that the item will be in the same condition as it was pre-photoshoot.
Your product must be well packaged and padded well to avoid it being damaged in transit.
We recommend the products you send in are brand new and unused. Sending in old or used products could affect the quality of the images.
We do not accept products which contain alcohol, drugs, tobacco, adult images & pornography. We may not accept products which emphasise strong political or religious views.
Our images are taken in our specially designed photography studio, we do not offer outdoor or location shots as a standard.