Fast and friendly assistance from brand experts and photo specialists all just a tap away.
We have two options for you. Fasttrack means you can have your photos within 48 hours from the time they reach our studios. Otherwise, they'll be ready to download in 5 working days. We love to work fast — so the quicker we can get it done, the better.
So much importance and care goes into creating every image. If there's anything the creative team might have missed, you are welcome to request edits within 3 days, and we will do everything we can to make sure you walk away elated with the Feedsauce experience.
If you choose to return products, we will get your products back to you in 14 days from the date of your order. We leave some time in between should you choose to order more photos. We are as careful as possible with your products, but it may be the case that they are not in the same shiny brand-new condition they arrived in. But rest assured, we take care to look after them as good as we can.
Nobody knows your product better than you. If you require your product styled in a certain way or only want it shot from a certain angle, there's an opportunity for you to add this at checkout. Try to keep your notes simple and easy to understand — we have some of the best photographers around the world, so feel confident that they know how to make your product look its best.
Every recipe we have is designed to work for the majority of products. All you have to do is choose the look that fits with the vision you are wanting to achieve. The best way to choose a recipe is to check out the recipes showcase on our website, or on our social media. Remember, with our fast turnaround you can order more photos at any time, so you can always try new recipes when you need a fresh look.
Of course! We shot products for customers all around the globe, and it's something we are pleased to continue offering. All we need is your product shipped to us in London, and we can get started right away. For more details, just speak to our customer care team!
We do not superimpose, add things in or take things out (e.g. product label), but yes, we look after all post-production edits required to make pictures we produce look their absolute best. Just leave all of that to us. When you download the images, they are literally ready to go.